The term "supershrink" was used to refer to counselors and other mental health professionals who are very good at what they do and who achieve significantly better customer results than average. It is perhaps not surprising that such a funny and playful term comes from an adolescent. In the early 1970s, David Ricks carried out an analysis of the long-term…
Many newly formed advisors begin entry-level positions as advisors at home and travel to see their clients in homes, schools, community centers, and elsewhere. Trips to the customer can seem strange, especially if the internship experience of the consultant was carried out exclusively in the office. However, according to a 2005 study by D. Russell Crane, Harvey Hillin, and Scott…
I know this is hard to believe, but the first class I ever had about cultural awareness was one that I taught. In my graduation programs in the 1980s, there was not a single class that involved understanding our clients' different backgrounds. The best thing we did back then was a short paragraph at the end of each textbook chapter…
Jude Austin, assistant professor and clinical coordinator in the professional advisory program at the University of Mary Hardin-Baylor in Texas, began his internship like many clinicians – with the ambitious goal of saving lives and strengthening customers. When he saw a client who was in an abusive relationship, he tried to do just that and assured her that she was…
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Richard Yep, CEO of ACA A Are you a "best kept secret"? Does your community know the great work that you and your professional advisors are doing? Are other members of your college community aware of academic rigor, research, and science among those who describe themselves as "counselor educators"? Do the parents, faculty, and administrators at your school know about…
In 21st century America, the saying that "all work and no game" makes a person boring should probably be changed to make it a stressed person. There is a certain amount of stress in every job, and it is normal for work demands and pressure to subside. When tension rises above normal levels or becomes reality over a long period…
If the work stress becomes overwhelming, a jerky reaction can be to wipe your resume and look for a new job. You can even dream of going out and throwing in the towel to free yourself from a micromanagement boss, an aggressive colleague, or an unrealistic workload. But will the problem be solved by leaving a stressful work situation? Not…
Many of us who own a consulting office or work in a consulting office were there: We do everything to ensure that the personal information of our customers is secure. We train employees on confidentiality, buy expensive cabinets to house customer charts and related documentation, and may even have an electronic health record system to help us comply with all…
I am a very poor accountant. I'll admit that from the start. I am capable, but I just don't enjoy managing the finances of my clinical environment. Perhaps more importantly, I felt guilty for many years of indicting my private practice clients. Therefore I hesitated to mention overdue credits or to expect a payment from my customers at the time…